Vegasnow is committed to supporting safer gambling practices for users in Australia. This policy explains practical tools and guidance intended to help you stay in control. Gambling should be a form of entertainment, not a way to solve financial problems. If gambling stops being enjoyable or feels difficult to manage, it is important to take action early.
This policy applies to our services accessed via vegasnow-official.org (the “Website”). It is written to be clear about available options and how to request help from our team.
By continuing to browse, you may allow the use of cookies according to your preferences. Where required by law, we will request your consent before activating non-essential cookies.
Access to gambling-related features is strictly limited to people aged 18 and over. If you are under 18, you must not use the Website or create an account. If we become aware that an account may belong to a minor, we may restrict access while we review the situation and take appropriate steps.
Cookies are small text files that a site can save on your browser or device. They are often used for the platform to function correctly, to remember choices (e.g., language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Safer gambling means keeping play within limits you can comfortably afford and maintaining control over time and spending. Practical principles include:
We use cookies to:
Depending on the features available on the Website, you may be able to use the tools below. If a tool is not available in your account settings, you can request assistance through support.
A deposit limit lets you cap how much you can add to your account over a chosen period (for example, daily, weekly, or monthly). Once set, deposits above the limit are restricted until the period resets.
A loss limit helps you define a maximum net loss amount within a period. When reached, further play may be restricted until the period ends. Loss limits are intended to reduce the risk of spending beyond what you planned.
Time limits allow you to restrict how long you can remain logged in or actively playing. You can also set reminders that notify you how long you’ve been playing so you can reassess and take breaks.
A time-out is a short, temporary break from gambling features. During a time-out, you may be prevented from playing for a set timeframe. This can help interrupt impulsive play and create space to reflect.
Self-exclusion is a longer break that restricts access for an extended period. During self-exclusion, you should not be able to use gambling features. In many cases, the exclusion cannot be reversed until the period ends. If you want to self-exclude, contact support and specify the duration you are requesting.
If you feel it is best to stop using the service permanently, you can request account closure. Closure may involve additional checks (for example, security or transaction completion) before it is finalised.
They are essential for the service to function. Without them, some functions would not be available (for example, authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see corresponding section).
They help understand how the platform is used (for example, visited pages, loading times, error events). The collected information is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.
They allow us to remember choices to offer a more consistent experience (for example, region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns and display content more in line with interests. If we do not carry out interest-based advertising, this category may be disabled or used in a limited way. When it exists, it will be managed by consent and you can reject it without losing access to essential functions.
It can be hard to notice gambling harm early. Signs that you may be losing control include:
If any of these apply, consider setting stricter limits, taking a time-out, or self-excluding.
When applicable, you will see a cookie notice that allows you to:
You can modify your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.
If you are struggling, reaching out for help can make a significant difference. Support can include talking to someone you trust and seeking professional advice from qualified counsellors or healthcare providers. If you believe you are experiencing financial distress, you may also benefit from speaking with a financial counsellor.
We can help by explaining available account tools, placing limits (where possible), and processing time-out or self-exclusion requests.
You can control cookies from your browser settings. In general, you can:
If you block strictly necessary cookies, some functions may fail (for example, staying logged in).
If you share a device with others, especially children, you should:
Some functions may rely on external providers (for example, measurement, security, or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we strive to limit their use to what is necessary and require reasonable standards of security and confidentiality.
We aim to support responsible play by:
We do not promise that any measure will prevent harm in every case, but we encourage early use of controls and proactive support.
A cookie can be:
The duration depends on its purpose (for example, security, preferences, measurement) and is adjusted to be proportional to the objective.
To request a limit, time-out, self-exclusion, or closure, contact:
Email: [email protected]
Phone: +61 2 8015 2847
When contacting us, include the email tied to your account and the specific request (for example, “weekly deposit limit of AUD X” or “self-exclude for 6 months”). For security, we may ask additional questions to confirm account ownership.
We may update this policy to reflect technical, operational, or legal changes. The current version will be published on the platform with its update date.
We may update this policy to improve clarity, reflect operational changes, or align with evolving expectations for safer gambling. The latest version will be posted on the Website.
If you have questions about the use of cookies or wish to exercise options related to your preferences, contact us: